Approving Rental Documents

All rental documents are due at 3pm the day before the rental begins.

Approving Documents

You will get an email asking you to approve a submitted document. Click the link in the email. It is advised that you deal with each one individually and do not scroll down after clicking the link to approve all the documents. You may receive many documents at once and this ensures you did not miss anything if you click each link individually.

Account Setup

Make sure there are not duplicate email addresses and all information is what was requested.

Insurance/COI

How to check Insurance Certificates

Drivers License

The driver's license has to match the person on file and must not be expired.

Rental Agreement

Must be signed and dated in the appropriate section.

• Once you've ensured its correct, click the Approval Checkbox.

Denying Documents

If a document is incorrect you should remove the document from their file. This mostly happens with insurance certificates, but it makes it clear to them that it is still required on their portal since it turns the step from yellow back to red again.

• Go to Jobs > Job Documents
• Select your job in the drop down menu
• Press the Red X next to the document you want to remove.

Late Documents

If you have to check documents outside of business hours, you may charge an additional 250 dollar fee to their order.